South River Veterinary Service & Hospital
COVID-19 UPDATE
South River Vet is currently open; however, we are continuously updating our protocols to respond to the continued spread of the coronavirus (COVID-19). We have decided to take further precautions to help protect the health of you and your pet family and our staff. These decisions were not made lightly, as our goal is always to be available and helpful to our clients who are concerned about their pet(s). We will continue to keep you updated on any changes in our protocols at the hospital.
1. Upon arrival to the hospital, please remain in your vehicle or outside the hospital and call us. 781-837-5611 Our phone number will be displayed at the end of our ramp as well.
2. After receipt of the call, our staff will check you in as soon as possible from outside the hospital.
3. When the doctor is ready to see your pet a nurse will come to bring your pet into the hospital for you; however, at this time we are not allowing clients in our office.
4. There will be opportunity to speak with the doctor on the phone during your pet's treatment.
5. We are kindly requesting payment prior to your pet leaving the office. Payments will be made over the phone with credit cards while speaking with our reception staff. At this time we are not accepting cash or checks for most situations.
6. Should you need medications or prescription food we will leave pre-paid orders in our customer pick-up box which is located outside of our building along our ramp or we will mail them if required.
7. Because our phones will be used to their maximum capacity you may experience higher wait times or frequent busy signals. Please try calling again if you can't get through to us.
8. At this time we are delaying annual/wellness type visits or visits with our nurse for nail trims or other non-essential appointments so we can focus on pets who are sick or in need.
9. If you are experiencing COVID-19 symptoms like a fever, cough, shortness of breathe we ask that you reschedule your appointment or have a healthy family member or friend bring your pet to our hospital.
10. To help us continue to serve pets in need we ask clients who have recently traveled to a high-risk country, had any exposure to symptomatic or confirmed positive cases, or confirmed positive themselves not to bring their pets in the hospital. If your pet is in need of medical attention please try to arrange for a healthy family member or friend to bring your pet in for you.
Please stay safe and healthy
South River Vet is currently open; however, we are continuously updating our protocols to respond to the continued spread of the coronavirus (COVID-19). We have decided to take further precautions to help protect the health of you and your pet family and our staff. These decisions were not made lightly, as our goal is always to be available and helpful to our clients who are concerned about their pet(s). We will continue to keep you updated on any changes in our protocols at the hospital.
1. Upon arrival to the hospital, please remain in your vehicle or outside the hospital and call us. 781-837-5611 Our phone number will be displayed at the end of our ramp as well.
2. After receipt of the call, our staff will check you in as soon as possible from outside the hospital.
3. When the doctor is ready to see your pet a nurse will come to bring your pet into the hospital for you; however, at this time we are not allowing clients in our office.
4. There will be opportunity to speak with the doctor on the phone during your pet's treatment.
5. We are kindly requesting payment prior to your pet leaving the office. Payments will be made over the phone with credit cards while speaking with our reception staff. At this time we are not accepting cash or checks for most situations.
6. Should you need medications or prescription food we will leave pre-paid orders in our customer pick-up box which is located outside of our building along our ramp or we will mail them if required.
7. Because our phones will be used to their maximum capacity you may experience higher wait times or frequent busy signals. Please try calling again if you can't get through to us.
8. At this time we are delaying annual/wellness type visits or visits with our nurse for nail trims or other non-essential appointments so we can focus on pets who are sick or in need.
9. If you are experiencing COVID-19 symptoms like a fever, cough, shortness of breathe we ask that you reschedule your appointment or have a healthy family member or friend bring your pet to our hospital.
10. To help us continue to serve pets in need we ask clients who have recently traveled to a high-risk country, had any exposure to symptomatic or confirmed positive cases, or confirmed positive themselves not to bring their pets in the hospital. If your pet is in need of medical attention please try to arrange for a healthy family member or friend to bring your pet in for you.
Please stay safe and healthy
A Little About Ourselves
|
|
Located near the South River in Marshfield, Massachusetts, our full service veterinary hospital serving Marshfield, Duxbury, Pembroke and the south shore is housed in a yellow cape on Ocean Street minutes away from Brant Rock and Rexhame Beach & Marshfield center. We strive to make the clinic seem as comfortable and hospitable as a home. Combining an informal and welcoming environment with state of the art medical and surgical care, we pride ourselves on the close connection our vets and staff make with each of our patients and their families, as well as on the high quality of medicine that we practice.
|
|
|
Where Pets are Family!Charli is our female french bulldog who is our staff supervisor, client greeter (when she is not snoring in her bed) and comic relief. She used to come to South River Vet nearly everyday to meet and greet our clients. Now she is enjoying a more retired life with her baby human sister Rose! On a good day this treat snob will accept a treat from a stranger and give some Frenchie kisses in return.
|
|
